FREQUENTLY ASKED QUESTIONS

Effective: February 25, 2025

Last Updated: February 25, 2025

What is AthleteSphere?

AthleteSphere is a digital ecosystem designed to empower athletes, fitness enthusiasts, and individuals by providing structured training programs, coaching services, and exclusive resources to help improve performance and achieve fitness goals. It is the ultimate digital ecosystem for anyone looking to train smarter, get stronger, and be part of a supportive fitness community. Whether you’re new to working out, an experienced athlete, or just starting your fitness journey, ATHLETESPHERE gives you the tools, coaching, and motivation to succeed—at any level.

We believe fitness is for everyone, and progress happens best when you have access to expert knowledge, structured training, and a like-minded community to support you. That’s why we’ve built a space where you can learn, train, and grow—together.

What subscription plans does AthleteSphere offer?

AthleteSphere offers three subscription tiers:

Free Tier [AthleteSphere Community] ($0.00): Basic access to forums, newsletters, and limited content.
Silver Tier [AthleteSphere Plus] ($9.99/month or $99/year): Includes premium content, expert Q&A sessions, exclusive workout programs, and community networking.
Gold Tier [AthleteSphere Pro] ($19.99/month or $199/year): Offers personalized coaching, custom training plans, real-time performance tracking, and advanced analytics.

How does the upgrade process work?

Subscribers can upgrade to a higher-tier plan at any time.

The new plan's pricing will be prorated based on the remaining time in the current billing cycle.

Can I cancel my subscription?

Yes, you can cancel your subscription anytime through your account settings.

Your access will remain active until the end of the current billing cycle, and no further charges will be applied.

Is there a refund policy?

No, all subscription payments are final and non-refundable.

If you cancel, you will retain access until the end of the billing cycle but will not receive a refund.

What types of training content does AthleteSphere offer?

AthleteSphere provides structured training programs that include strength, endurance, recovery, and sport-specific drills.

Members also receive video tutorials, workout plans, and expert coaching insights.

How do I access the community and coaching features?

Subscribers in the Free Tier can participate in public discussions, while Silver and Gold members get access to private group chats, expert Q&A sessions, and direct coaching opportunities.

Can I access AthleteSphere on different devices?

Yes, AthleteSphere is accessible on multiple devices, including desktops, tablets, and smartphones.

What pages are available on the AthleteSphere website?

AthleteSphere provides several key pages to enhance your experience:

Home Page: Overview of our platform, latest updates, and featured content.
Members Page: View and connect with other community members.
Group Pages: Join discussions, challenges, and interact with like-minded athletes.
Training Programs: Access structured workout plans based on your subscription tier.
Coaching Section: Book 1-on-1 coaching sessions and track your progress.
Leaderboard & Challenges: Participate in gamified challenges and compare rankings.
Resource Library: Browse premium blog articles, videos, and e-books.
Account Settings: Manage your subscription, upgrade plans, and update personal information.

How do I log in and manage my account?

To log in, visit our website and enter your registered email and password.
If you forget your password, use the “Forgot Password” option to reset it.
Once logged in, you can navigate to your Account Settings to update your details, manage subscriptions, and track your activity.

How do I contact support?

For any inquiries regarding subscriptions, billing, or support, please contact us at myathletesphere@gmail.com.

Does AthleteSphere offer a mobile app?

Currently, AthleteSphere is accessible through a mobile-friendly website, but we are working on developing a dedicated app for a better user experience.

Can I pause my subscription instead of canceling?

At this time, we do not offer a subscription pause option. You can cancel and re-subscribe when you’re ready.

Are there discounts available for long-term subscriptions?

Yes! Annual subscriptions come with discounted pricing compared to monthly plans. Just message our team if nothing shows up on checkout.

How do I participate in leaderboard challenges?

Leaderboard challenges are available in the Group Pages. You can join, log your progress, and compete for rankings and rewards.

Can I switch between subscription tiers easily?

Yes! You can upgrade or downgrade your subscription at any time through your account settings.

How do I receive updates on new features?

We regularly send out newsletters and post announcements on our platform and social media channels to keep members updated.

Can I share my account with others?

No, subscriptions are for individual use only and cannot be shared, transferred, or resold.

What happens if my payment fails?

If your payment fails, your subscription access may be temporarily suspended. You will receive a notification to update your payment details.

Does AthleteSphere offer in-person training?

While our primary focus is digital experience and coaching, we occasionally offer in-person training workshops and events. Stay tuned for announcements!

By using AthleteSphere, you acknowledge and agree to our terms and policies.

Changes to this Subscription Terms and Policy - Cont...

We may update this Subscription Terms and Policy periodically. Changes will be posted on our website with an updated effective date.

If significant modifications are made, we will notify you via email or a website announcement.

Contact Us At:

If you have any questions contact us at:

Email: myathletesphere@gmail.com
Website: www.myathletesphere.com